Software integrations with CRM

The benefits of our CRM integrations

• 

  Process optimisation, improvement and automation

  
  

  Many companies still see their CRM as a simple administrative management tool. As a result, many processes are still carried out manually, using Excel spreadsheets or repetitive tasks that create unnecessary dependencies. Imagine those repetitive tasks becoming high-value processes connected to your CRM, dynamic and collaborative, accessible from anywhere. For example: An automated report that is generated, sends alerts and is emailed at the end of each month. Automated monthly invoicing. Smart internal notifications that simplify tracking your activities. We help you identify these repetitive tasks so you can automate them, save time and focus on what really matters: your company’s performance and growth.

• 

  Improving internal communication and centralising information

  
  

  Unifying company information is essential to optimise time and resources, while reducing duplication and human errors. Our integrations range from building corporate intranets connected to Navision to setting up information and training portals, sales portals, or extranets that make it possible to securely share documents from SharePoint, such as delivery notes, invoices or credit notes. Thanks to our agile approach, we quickly design useful, dynamic tools that are perfectly tailored to the needs of each department.

• 

  Reducing licence costs

  
  

  A large part of the requests we receive relate to optimising software licence costs. In many companies, entire departments use licences only to carry out simple tasks or occasional lookups—an expense that is worth rationalising in the long term. Our developments involve no licence costs, which makes them a fast-return investment. Imagine your customers accessing an extranet where you share information securely, or entire teams working on a tool connected to your CRM in real time. Think also of your mobile technicians, managing their interventions and updating stock from a mobile application. Our goal: to actively support companies’ digital transformation by turning your ideas into a tangible, high-performing reality.

• 

  Acquiring and retaining customers, partners and employees

  
  

  A dynamic company that listens to its teams, keeps improving and provides useful tools to reduce workload and repetitive tasks is a company where people enjoy working. Add strong communication capabilities and effective data management, and you support growth, training and value creation. Imagine applying that same philosophy to your relationships with partners and customers: shorter response times, faster request resolution, sharing your vision and simpler exchanges. This is how you attract and retain people over the long term: with tools that fully leverage the value of data. Companies with franchise networks and large groups that work with us use our custom solutions as a core element of their customer relationship.

• 

  Proprietary applications connected to your CRM

  
  

  Beyond the custom developments we deliver across all kinds of sectors, we also offer our own vertical applications, fully connected to your CRM. They integrate easily into many digital transformation projects and often serve as a solid foundation for tailored adaptations that go far beyond their initial features. Discover below a few examples of our proprietary applications and software solutions.